Papa John’s, the restaurant chain popularly known for pizza, revealed in an open letter from the chief executive on its intention to have a friendly working environment. When Steve Ritchie became the chief executive at the beginning of the year equity, inclusivity and diversity became one of his major areas of focus.
This may sound synonymous with what Starbucks did early this year. Starbucks made it public that all their staff would be subjected to compulsory racial discrimination training after two black consumers were indefinitely apprehended in Philadelphia because of a store manager’s misinformed conviction that they were wandering called the cops. The story brewed a national outburst about racial engagement in the United States of America. Some even called for the public to boycott the coffee company. Find Related Information Here.
Steve Ritchie seeks to include the value of equity, inclusion at Papa John’s to make sure the company succeeds and get the public trust. Trust is, of course, a business engine without which a business cannot succeed. He does not want a situation like that of Starbuck’s to happen to Papa John’s. As a leader at Papa John’s he believes he should lead by example and implement these qualities in the daily operations of the pizza chain.
Steve Ritchie has been the Chief Executive of Papa John’s International Incorporation since the beginning of 2018. He has been Director at Papa John’s for since February 2019. He previously was in the position of Senior Vice President of Papa John’s from 2013 to 2015. Steve Ritchie was also the Chief Operations Officer from May 2014 to December 2017.
The 43-year-old was in charge of monitoring global operations and support functions and strategic partnerships and programs. He was also Franchise proprietor of a number of units at Papa John’s International in the Midwest area. Steve Ritchie shares a deep connection with Papa John’s since he started working with Papa John’s as a customer service representative in 1996. He has witnessed the growth of Papa John’s to date when it’s the third largest pizza delivery company in the world. Papa John’s has been rated as the best pizza chain in customer satisfaction in the United States.